FAQ

After i place an order, how long does it take before i see results?

Any new order takes us 24-48 hours to process. We will always send you updates and keep you posted on all the details of your order, as well as the progress throughout the campaign. Please keep in mind each service is different and some things may take longer than others to complete.

Which payment options do you accept?

We accept PayPal which can be paid with any credit card, debit, or PayPal account. We are a verified PayPal business. If you are unable to pay with a credit or debit card please contact us for a custom payment arrangement. We do accept bank transfer for larger orders if that is your only option.

Do you provide support throughout the work process?

Yes, we do. Each client we work with will be assigned a consultant to answer any questions you may have. We take each and every one of your orders seriously. We will answer any of your emails within 4 hours or earlier. ALWAYS!

What is your refund policy?

We do not grant refunds once the work process has been started. We will always work to make you happy with the service. Our goal is to help educate you on the marketing process or any other services that you ordered. We want to help you understand exactly what is involved and what to expect from the process. You can always call us directly at (866) 705-6651.

Does View Maniac Work with any artist?

We offer two separate options. The first option is where you can order specific services off our website and you can build your brand at your own pace. The other option is where we develop your brand hands on. Our expert A&R’s and PR team will evaluate your brand and build a strategy to promote it through targeted campaigns. We do not accept everyone in this case. We need to make sure the artist has an understanding of what the expectations are of building a brand. If we feel we are on the same page then we will accept your brand.

What are my responsibilities as a client?

Timely communication is number one. It is imperative that the client communicates any changes in a project, timelines, or anything related to the project and due date. We always respond to our clients within a few hours. The more we can communicate the more we can help. If you’re investing in marketing, please keep in mind that marketing will not work to your benefit unless you work hard on your end. You must stay consistent on your social media by posting daily content.

Do you work under non-disclosure agreements?

Yes, we work under non-disclosure agreements. Client privacy is extremely important to us and we take it seriously. You can be assured we will never discuss working with your brand unless we have approval on your end. We have worked under major record labels for ten + years and we are very familiar with non-disclosure agreements and why they are important. If you want non-disclosure just ask us and we will make sure to protect your brand.

What hours do you work?

Our offices are open from Monday to Friday from 9am to 6pm EST. You can call us anytime. You can also email us Monday To Sunday and we will always email you back within a few hours ALWAYS!

Will i be receiving real traffic in my campaign?

It depends on what you order. Some of our campaigns are for boost purposes only in which we use the highest quality accounts possible to give your brand a boost. We do everything in a strategic fashion. If you purchased a real traffic campaign then you will be receiving real traffic and not boosted traffic. It always depends on where your brand is and what your goals are. It’s always best to send us your social media links so that we can review everything and send you suggestions. We first tell you what is possible with your brand and what we can do to build your brand to get you to where you want to be.

Why should i choose View Maniac for my Marketing & Branding needs?

We supply a majority of the music industry with marketing. We have the trust of Major labels, artists, DJ’s and more. We deliver the highest quality with top customer service. We don’t just deliver a service we also help educate you along the way so you can advance your music career. We have major A&R’s on staff and each and every team member has been involved in the industry for awhile so we have the ears and dedication to help you reach your goals. Being under labels like Warner & DefJam & having worked on Multi Platinum projects, we understand the importance of doing things in the right order. We take pride in the fact that we have the ultimate experience in building brands with the accolades to prove it.

Can i call View Maniac for an evaluation of my brand?

We encourage you call us before you purchase. We will go over a step by step evaluation of your brand and all your social media links, including your latest projects. Once we get to know what your goals are we will develop a strong campaign that will help you reach them. You can give us a call when you’re ready. Our office number is (866)705-6651

Can i work for ViewManiac.com?

We would love to have you! We are a 40+ member team and growing. We have a wide variety of experts in the music industry spanning from design, SEO, music marketing and music promotion, PR, press, and more. If you would like to work in our NY or MIAMI offices please contact us directly below. You can submit a request for any open position for online or in office. CLICK HERE

Frequently Asked Questions

You can review our frequently asked questions and if you have a specific question that is not available here, you can contact us anytime. We like to make sure that you understand what you’re ordering as we offer several different services and each client is unique when it comes to goals and needs.

View Maniac Support

Our staff is always on call and we take pride in our customer service. We make sure to answer each and every email within 4 hours. We are open Monday through Friday 9am – 6pm. Please feel free to call us or email with any questions or inquiries that you have and we will get right back to you to discuss your project.

contact@viewmaniac.com

Give Us a Call

Call us anytime from 9am – 6pm Monday – Saturday

866-705-6651

Want to work for Viewmaniac.com?

See the available positions below

CAREERS